The Wiki · By Profession

Personal Branding for Real Estate Agents and Brokers.

Buyers and sellers choose an agent, not a brokerage. The agent whose name the neighborhood already knows wins the listing before the first meeting.

Why Personal Branding Matters for Real Estate Agents

Real estate is local, and the Manifesto's picture of The Local Hero, recognized in a community through deliberate effort, includes the realtor whose signs are in yards all over town. That is a personal brand built one transaction and one handshake at a time.

The agent's brand also has to stand apart from the brokerage. Clients should follow you, not the logo, so that your reputation and your referrals stay with you.

The realtor who has signs put up in yards all around town.

Personal Branding: A Manifesto on Fame and Influence, Second Edition, 1.8

Where You Stand on The Hierarchy of Personal Branding

Most agents begin with Friends and Family as their first clients. The Local Hero, known by name across the neighborhoods they serve, is the tier that sustains a career.

  1. Tier 6The International Icon
  2. Tier 5The National Personality
  3. Tier 4The State Representative
  4. Tier 3The Local Hero
  5. Tier 2Friends and Family
  6. Tier 1Unconscious Incompetent

Where most stand: Tier 2, Friends and FamilyBuild toward: Tier 3, The Local Hero

The tier measures how large a position is. How good it is, is measured by The Five Personal Brand Pillars. Read more about the six tiers.

Recommendations

Across The Five Personal Brand Pillars.

The moves MCG starts with for real estate agents and brokers, grouped by pillar, in order. Each one cites the subchapter of Personal Branding: A Manifesto on Fame and Influence it comes from.

01

Omnipresence

25%
02

Credibility

25%
03

Seamless Branding

20%
  • Stand Out From the Brokerage Build a personal brand distinct from your brokerage so clients follow you, not the logo. Subchapter 1.1, What Is Personal Branding?
  • Brand Yourself, Not Just the Brokerage Personal colors, photos, and message across listings and profiles. Subchapter 4.16, Seamless Branding
04

Reputational Health & Risks

15%
05

Marketability

15%
  • Stay in Touch With Past Clients Put every past client on an annual touch: home anniversary, birthday, a useful update. Subchapter 7.2, Interpersonal Relationships
  • Keep Past Clients as Referral Sources Annual touches for every past client. Subchapter 4.11, Deliverables
In Isaac's Words

From the Interviews, for Real Estate Agents.

Advice Isaac Mashman has given on his own shows and in interviews that applies to real estate agents and brokers, from the same library MCG consultants work from. Each one keeps the words he said it in, and links to the transcript where there is one.

Marketability

Never Pitch in the First Message

Rewrite your opening messages so the first contact is about the other person. Keep the offer out until there is a relationship to make it in.

“don't be that sales guy”

Unrivaled Results with Mashman Ventures, “UNRIVALED: Personal Branding Training”, April 13, 2022
Seamless Branding

Do Not Hide Behind a Single Service

If your public presence is only a list of what you offer, build a name of your own around it: your story, your views, your face, on more than one platform.

“they don't have a brand for themselves”

Chase the Vision with Isaac Mashman, “We’re All Playing Too Small”, July 31, 2020
Read the transcript ↗ (opens in a new tab)
Omnipresence

End Every Piece With an Invitation to Talk

Close your content with a direct invitation: reply, message me, tell me what you think. Respond to the people who do.

“tweet at me”

Chase the Vision with Isaac Mashman, “The Fundamentals of Personal Branding”, August 19, 2020
Read the transcript ↗ (opens in a new tab)
Credibility

Make Introductions to Show Your Network

Make a habit of connecting people who should know each other, for business, friendship, or collaboration. Do it without expecting anything back.

“the more introductions you make, the more it shows that you have a network”

Chase the Vision with Isaac Mashman, “Making Introductions”, February 18, 2022
Read the transcript ↗ (opens in a new tab)

Content Ideas: The Skyline Strategy for Real Estate Agents

All consumed media educates, entertains, inspires, or connects. The Skyline Strategy asks for two pieces about your work for every one about your life. Here is one of each, for each purpose.

PurposeBrand PostPersonal Post
EducateTeach something useful.What buyers miss on a first showing.Your favorite local spot this month.
EntertainMake it enjoyable to follow you.The oddest feature you have seen in a listing.The house you grew up in.
InspireShow what is possible.A first-time buyer's story, with permission.Why you chose this market.
ConnectGive people a reason to reply.Spotlight a local business.Ask neighbors what they love about the area.

More Ideas for Real Estate Agents

  • Own Your Local Market. Pick the neighborhoods you want to be known for and publish useful local content about them weekly.
  • Document Showings and Deals. Film quick walkthroughs and behind-the-scenes moments.
  • Show Your Life in the Community. Share where you eat, shop, and spend weekends locally.

Plan the ratio with the free Skyline Planner (opens in a new tab).

What to Avoid

Avoid

Branding the Brokerage Instead of You

Personal colors, photos, and a message across every listing and profile, so clients follow you.

Avoid

Forgetting Past Clients

Every past client belongs on an annual touch: a home anniversary, a birthday, a useful update.

Avoid

Unclear Agreements

Clear agreements and disclosures on every deal protect the trust a local reputation depends on.

Measure It First: The Identity Positioning™ Brand Audit

Twenty-five questions, about seven minutes, free. Choose Real Estate Professional on the intake and the audit scores all five pillars, places you on The Hierarchy of Personal Branding, and returns the three moves that would raise your score most, each traced to the subchapter it comes from.

Take the Brand Audit (opens in a new tab)

Go Further Across MASHMAN

Practise It
Identity Quest™ (opens in a new tab), the free personal branding simulator, lets you play the building of a brand, week by week; its Player’s Guide (opens in a new tab) explains each move.
Free Tools
The Identity Positioning™ Toolkit (opens in a new tab) on identitypositioning.com: free tools that each follow a chapter of the Manifesto, from the Name Generator to the Brand Audit.
In the Book
Read the Manifesto (opens in a new tab), from Mashman Publishing. For Isaac Mashman’s own words on the subject, see Isaac Mashman’s guide to networking for executives (opens in a new tab).
Hiring Help
Weighing outside help? Personal Branding Agencies, the vetted directory MCG operates, has a buyer’s guide: Personal Branding for Real Estate Agents: Hiring Help (opens in a new tab).

The firm’s topic guide on the subject, with the doctrine, terms, tips, and interviews in one place: Networking.

Frequently Asked Questions

How do real estate agents build a personal brand?

By becoming known in the neighborhoods they serve: local content, community involvement, reviews after every closing, and a brand distinct from the brokerage.

What should a real estate agent post?

Useful local content about your areas, quick walkthroughs, client stories with permission, and your own life in the community.

Should my brand be separate from my brokerage?

Yes. Build a personal brand clients follow, so your reputation and referrals stay with you wherever you hang your license.

The Wiki

Keep Reading

By Profession

Sales and Business Development Leaders

People buy from people they know, like, and trust. A seller with a personal brand is known before the first call, and that changes every conversation after it.

By Profession

Finance, Credit, and Banking Professionals

In finance, trust is the product. A personal brand is how a client decides to trust you with their money before they have ever met you.

By Profession

Lawyers and Legal Professionals

Clients hire a lawyer, not a letterhead. The attorneys whose names are mentioned in the right circles are the ones who built a personal brand on purpose.

Subchapter 1.8, Hierarchy of Personal Branding

The Hierarchy of Personal Branding

Six tiers that measure how far a personal brand reaches. Everyone starts at the bottom, and each tier above asks for more effort, time, and resources than the one before it.

Subchapter 5.4, Building Credibility

Building Credibility

Follower counts only get you so far. What matters more is how much the people who follow you trust you.

Subchapter 6.4, Building Your Contact List

Building Your Contact List

A quality contact list lets you solve other people's problems with a simple introduction, and makes you the person whose name comes up first.

Chapter 2, The 4 Laws of Personal Branding

The 4 Laws of Personal Branding

Chapter 2 of the Manifesto sets out four laws that build in order. Without familiarity there is no connection; without fame and influence, a personal brand has little reach or weight.

The Identity Positioning™ essay

The Five Personal Brand Pillars

How MCG measures the quality of a personal brand. Five pillars, always in this order, weighted into one composite out of 100.

Engagements

Your name is already being interpreted. The question is who are they, and what are they thinking?

Engagements are accepted by application and seats are limited each quarter. Tell us who you are, what you are building, and the position you intend to hold.

Consultations are virtual or in person. See what each includes, and what is asked of you: Virtual or In Person.

Speaking fees available on request. Speaking for non-profits and charities is free of charge. You can also email contact@mashmancg.com (opens in a new tab) directly, or play Identity Quest™ (opens in a new tab) first.