Personal Branding Tip 190 · Reputation
Answer Complaints Before They Spread
When one person has a bad experience with you, contact them this week and work toward a fix. A grievance left alone becomes the story others repeat.
Take It With You
Download the card for a feed, a story or a link, or share it straight from your phone. Please keep the MCG mark on it.
Why It Works
The Manifesto warns that one unchecked interaction can spread like a rumor; a swift, intelligent response is most of damage control.
Where It Comes From
- Category
- Reputation: What is said about you when you are not in the room.
- In the Series
- Tip 190 of 365. One tip leads each day, in order, and the cycle begins again after the last.
Reputation
More on Reputation
Tip 194 · ReputationClear the Gaps Behind Your ImageIf you present yourself as established, close the loose ends that could expose a gap between image and reality. Start with the oldest one this month.
Tip 199 · ReputationTreat Every Negative Review SeriouslyReread your lowest review and reply with a genuine offer to make it right. Thousands of good reviews do not excuse ignoring one unhappy client.
Tip 203 · ReputationPut Every Partnership in WritingWhere you represent someone, or someone represents you, without a contract, raise it this week as an act of good faith. Have a qualified professional review it.
Engagements
Your name is already being interpreted. The question is who are they, and what are they thinking?
Engagements are accepted by application and seats are limited each quarter. Tell us who you are, what you are building, and the position you intend to hold.
Consultations are virtual or in person. See what each includes, and what is asked of you: Virtual or In Person.