Personal Branding Tip 199 · Reputation
Treat Every Negative Review Seriously
Reread your lowest review and reply with a genuine offer to make it right. Thousands of good reviews do not excuse ignoring one unhappy client.
Take It With You
Download the card for a feed, a story or a link, or share it straight from your phone. Please keep the MCG mark on it.
Why It Works
Thinking you are too big to fall is what leads to the fall, so the Manifesto asks you to treat every point of contest as important.
Where It Comes From
- Source
- Personal Branding: A Manifesto on Fame and Influence, subchapter 5.2, Who Has Leverage Over You?
- Category
- Reputation: What is said about you when you are not in the room.
- In the Series
- Tip 199 of 365. One tip leads each day, in order, and the cycle begins again after the last.
Reputation
More on Reputation
Tip 203 · ReputationPut Every Partnership in WritingWhere you represent someone, or someone represents you, without a contract, raise it this week as an act of good faith. Have a qualified professional review it.
Tip 207 · ReputationSearch Your Name Plus ScamSearch your name with words like scam, review and complaint. If something negative appears, address it openly rather than hoping nobody looks.
Tip 211 · ReputationSave the Records That MatterCreate one folder for important emails, messages and agreements, and move the key ones there today. Good records are the parachute you hope never to pull.
Engagements
Your name is already being interpreted. The question is who are they, and what are they thinking?
Engagements are accepted by application and seats are limited each quarter. Tell us who you are, what you are building, and the position you intend to hold.
Consultations are virtual or in person. See what each includes, and what is asked of you: Virtual or In Person.